User Info

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Your user information as what's used to log into your account either on a mobile device or on the Internet.

Your user information consists of your 
  • Name
  • Email address
  • Password
The name used is the name that will be shown to users. It should be entered and typed exactly as you want to appear with capital letters and spacing.  (example:  John Smith is the proper way to type it, vs. john smith will appear all lowercase)

The email address used is only to login and manage the account. Only the email address used under author profile and company profile will be visible to viewers.

Your password will need to be 8 characters or more, and consist only of numbers and letters (uppercase and lowercase). Special characters and symbols are not allowed. 

Changing your Name:
On your mobile device:
1. Open the AppPack app   
2. Click menu     
3. Then click settings     
4. Then click user info
5. Change your name
6. Press Save in upper right corner

On the Internet:
1. Open a browser   
2. Go to:   (this was sent to you in an email, or get it off your mobile device)  
3. Click "Edit Profile" at very bottom     
4. Login with your email address and password
5. Change your name 
6. Click Save button at bottom and Log out. 

Changing your Password:
On your mobile device:
1. Open the AppPack app   
2. Click menu     
3. Then click settings     
4. Then click user info
5. Enter your old password and new password twice
6. Press Save in upper right corner

On the Internet:
currently not available

Changing your Account Email Address:
To change your account email address, you must request an account changeover form.
The owner of the account will be contacted before this can be processed. 
If an account is part of a corporate, group, or networking plan, only the primary account holder can approve this change.